Online Booking Issues
Updated: Wednesday 20 January, 4.30pm
We are currently experiencing some issues with our online booking system. Should you experience any problems when making bookings please call 01483 689111 and we can complete your request. We apologise for any inconvenience caused.
Book by phone - 01483 689111
In response to guest feedback, Surrey Sports Park would like to remind all users to check-in when attending a class or activity to avoid losing booking rights due to non-attendance (in accordance with our booking terms and conditions). For more information, click here.
Before you can use the booking system you will need to register on the system homepage with your membership card number and email address. Please note University of Surrey student and staff members should find their membership card number below the barcode on their University card.
Non-members wishing to book online do not need to register. Simply search your activity and confirm your booking, with payment if needed.
To ensure that all guests have a fair chance of booking courts may we remind you that you are only permitted to book one court at a time. Any consecutively booked courts will have the later court cancelled.
Cancellation of bookings
Members may cancel zero-cost activities online by deleting activities from your account history once logged in. Paid activities need to be cancelled by calling 01483 689111.
Unfortunately online cancellation is not available to non-members. Non-members who wish to cancel their booking should call 01483 689111.
Cancellation and Refund Policy
Please follow the link to the booking help pages below for more information on how to register and other aspects of the online booking service.
Payment for activities is taken securely online via WorldPay. We accept the following payment methods:
Surrey Sports Park Limited, Registered at University of Surrey, Senate House
Surrey Sports Park Ltd, University of Surrey, Senate House, Guildford, Surrey, GU2 7XS
Company number: 7026293 Contact: 01483 689111 Email: firstname.lastname@example.org